Competence Collective™
VA Agency
Email Delegation by American VAs
Handpicked US Based VAs. Native English. No Outsourcing.
Stop dealing with the most annoying part of e-commerce. Our American VAs provide clear communication that prevents chargebacks, disputes, and customer misunderstandings.
Why American VAs Matter
Clear communication is critical for e-commerce success. Miscommunication leads to chargebacks, disputes, and unhappy customers.
No broken English or miscommunication. Our VAs speak fluent, native English ensuring crystal clear customer interactions.
We exclusively hire American VAs. No outsourcing to third-world countries means consistent, professional communication.
Clear communication reduces chargebacks and disputes by properly explaining order delays and resolving customer concerns.
Meet Your Head VA
Leading our team with expertise in sales, marketing, and e-commerce platforms
Brant Goodman
Hello, I'm Brant Goodman, your dedicated Head Virtual Assistant. With over 3 years of specialized experience in sales and marketing since 2021, I bring a deep understanding of e-commerce operations and customer relationship management to every client interaction.
My expertise spans across multiple platforms and tools, ensuring your business receives the highest level of professional support. I'm committed to delivering clear, effective communication that enhances your customer experience and drives business growth.
Platform Expertise
Why Competence Collective Saves You Money
Higher upfront investment, significantly lower total cost of ownership through chargeback prevention
Broken English creates customer confusion and frustration
Miscommunication leads to 40-60% higher chargeback rates
Each chargeback costs $15-100+ in fees and lost revenue
Time zone delays create frustrated customers
True Monthly Cost: $200 + $2,000-5,000 in chargebacks
Crystal clear native English communication
60-80% reduction in chargebacks through proper communication
Same timezone availability during business hours
Professional customer relationship building
True Monthly Cost: $450-700 total (saves $1,500-4,500)
The Math is Simple
Offshore VA Cost
Average Chargeback Costs
Our Total Cost
You save $2,750+ per month with better service
We move fast because your business can't wait. Complete onboarding and VA assignment in under 24 hours.
Experience the difference with our exclusive July promotion. Two full days to see the quality difference.
Choose Your Scale
Competent pricing for competent service. Scale with your business needs.
Real Results, Real Testimonials
Hear directly from our clients about how American VAs transformed their customer communication
Client Success Story
See how we transformed their support
Ready to Delegate Your Customer Emails?
Join the businesses that trust Competence Collective for clear, professional customer communication.
Trusted by Leading Brands
Partnering with innovative e-commerce brands to deliver exceptional customer service
